Shipments

The Shipments page is where you create and manage individual freight movements — from booking through delivery. By the end of this page you can get a new shipment booked and on the road, tell a customer exactly where their load is when they call, hand them a tracking link so they stop calling, and produce the paperwork the driver needs. It also explains how to search and filter data tables, since the same controls appear across most list pages in Logistall.

Creating a shipment

Scenario: a customer has accepted your quote and the load needs to move next week. Time to book it.

1. From the Shipments page, select Add to open the shipment form.
2. Fill in the sections:
   • Reference — a shipment number (leave blank to have Logistall auto-generate one, e.g. SWF-00001), plus your own customer reference or purchase order number if you have one.
   • Parties — the customer this shipment is for (required), and optionally the carrier moving it.
   • Route — origin and destination locations (required), plus mode (FTL, LTL, Parcel, Air, Ocean, Rail, or Intermodal), service type (Standard, Express, Overnight, Economy, White Glove, or Hazmat), Incoterms, and distance in kilometers.
   • Cargo — total weight, volume, piece count, pallet count, and whether the load is hazmat or requires customs clearance.
   • Financials — the quoted amount, fuel surcharge, and currency.
   • Schedule — scheduled pickup and delivery dates.
   • Notes — any free-text notes for the shipment.
3. Save the form. The shipment appears in the shipments list with a draft status.

Tip

If this shipment came from a quote, put the quote number in the customer reference or notes — there’s no automatic link between quotes and shipments, so this is how you trace a shipment back to the price you agreed. See Quotes & Rate Cards.

Statuses & tracking events

A shipment moves through a set of statuses over its life: draft → booked → pickup scheduled → in transit → at hub → out for delivery → delivered, with exception, cancelled, and returned as alternate outcomes.

To move a shipment along:

1. Edit the shipment.
2. Choose the new value from the Status field.
3. Save.

You (or another dispatcher/admin) can change a shipment’s status at any time this way — it’s the quickest way to move a shipment from draft to booked, or to flag a problem load as exception.

Separately, Logistall keeps a detailed tracking timeline for each shipment — a chronological list of events (pickup, arrival, departure, in transit, out for delivery, delivered, customs hold, exception, returned), each with its own city, description, and timestamp. These timeline entries are what your driver logs from their own My Loads page as the shipment physically moves, and they’re what customers see when you share a tracking link (see below).

Scenario: a customer calls asking where their goods are. Open the shipment (from the Dashboard, global search, or the shipment detail view) and read the tracking timeline — the latest entry tells you the last recorded city and event, with its timestamp, so you can answer on the spot instead of calling the driver.

Note

Status and timeline are two different things: the status is the shipment’s single current state, while the timeline is its full movement history — the entries your driver logs from My Loads as the load moves. Keep both in mind when a customer asks for an update: the status is the headline, the timeline is the story.

Whenever a shipment’s status changes, Logistall automatically creates an in-app notification so your team can see the update.

Sharing a public tracking link

Scenario: the same customer calls every day for an update. Give them a link they can check themselves.

1. On the Shipments page, find the shipment’s row in the table.
2. Select Share. Logistall generates a one-time tracking link (of the form /track/<token>) and copies it to your clipboard — the button briefly shows “Link copied” to confirm.
3. Send the link to whoever needs to follow the shipment — email, chat, however you normally reach them.

Anyone with the link can open it in a browser and see the shipment’s status, transport mode, origin and destination cities, scheduled pickup/delivery dates, and the tracking timeline — no sign-in required.

Tip

The tracking page is safe to share outside your company. For privacy, it deliberately shows only the information above — it never exposes customer or carrier names, addresses, or any pricing.

Note

Sharing the same shipment again reuses the same link rather than generating a new one — so you can hit Share any time you need the link back on your clipboard, without invalidating the copy the customer already has.

Documents

Two kinds of paperwork come up around a shipment: the CMR you print for the driver, and everything else you need to keep track of.

Generate a CMR for the driver

Each shipment row has a CMR button that generates and downloads a CMR (lettre de voiture / road consignment note) as a PDF, built from that shipment’s route, parties, and cargo details — useful for drivers and customs checkpoints. One click, no form to fill.

Record other shipment paperwork

For other shipment paperwork — bills of lading, packing lists, commercial invoices, certificates of origin, proof of delivery, and similar — use the separate Documents page:

1. On the Documents page, record a document by giving it a type, a file name, and a link to where the file is actually stored. Logistall keeps the reference and metadata, not the file itself.
2. Optionally link the document to a shipment, carrier, or customer, so you can find it from the record it belongs to.
3. Optionally mark it verified and give it an expiry date.

Tip

Use expiry dates for time-limited paperwork like insurance certificates — recording the date is what lets you spot expired documents before a load is already on the road.

Searching & filtering tables

Shipments, and most other list pages in Logistall, share the same table controls — learn them once here and you know them everywhere:

• Search — the search box does a live, debounced search as you type (searching, for example, shipment number and customer reference on the Shipments page).
• Sort — select any sortable column header to sort by that column; select again to reverse the direction.
• Filters — use the filter panel to narrow the list by specific field values (e.g. status, mode, customer, carrier) via dropdown filters.
• Pagination — results are paged, with controls to jump to the first, previous, a specific page number, next, or last page, and a rows-per-page selector (10/20/30/50/100) that Logistall remembers for next time.

Scenario: you want every in-transit FTL load for one customer. Set the status filter to in transit, the mode filter to FTL, and the customer filter to that customer — the list narrows as you go.

Note

On the Shipments page specifically, search and paging happen on the server so large shipment lists stay fast; other, smaller lists filter and page instantly in your browser. Either way, the controls look and behave the same — you don’t need to do anything differently.

Related pages

• Getting Started
• Dashboard
• Quotes & Rate Cards
• Customers & Contracts